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Tam Digital Bank Signs Strategic Partnership with Trolley to Reward the bank's Customers

Alothman: Offering the best benefits to customers and activate rewards programs

 

tam digital bank has signed a strategic partnership with Trolley, a leading homegrown convenience and retail chain with a network of branches located across Kuwait offering daily groceries and essential items.

Under this partnership, Trolley has joined tam Rewards program, allowing customers to transfer their tam points directly to Trolley Rewards. Transferred points are automatically added to the member's balance in the Trolley app, where they can be used for purchases at any Trolley store.

“This collaboration aligns with tam’s continuous efforts to provide customers with the best benefits, activate rewards programs and maximize the points usage coverage,” Executive Manager Tam Banking, Ahmed Alothman stated. "The partnership with Trolley represents a significant step in linking customer behavior at Trolley stores with the tam rewards program, enabling customers to redeem points for direct purchases or take advantage of various promotional offers," he added.

Alothman added that the tam Rewards program, available on smartphones, is designed to enhance the user experience, offer greater flexibility, and provide marketing and promotional opportunities for partners and participating merchants. “Additionally, tam customers can enjoy a unique shopping experience through a wide range of opportunities, allowing them to earn points for every purchasing transaction paid through their tam prepaid cards at participating stores,” he explained.

He further highlighted the diverse benefits available to tam cardholders, noting that they can use their prepaid cards to earn reward points on every transaction, whether locally or internationally. Customers can also access a full range of redemption options, including redeeming points for shopping vouchers at participating merchants, exclusive deals and special offers through the online marketplace.

Meanwhile, Group CEO and Vice Chairman of Trolley, Mohammed Yaqoub Boodai, expressed his delight regarding the strategic partnership with tam Digital Bank, stating: “We are pleased to collaborate with tam, an innovative digital platform that aligns perfectly with the aspirations of today’s youth. At Trolley, we recognize the importance of keeping pace with modern lifestyles; we strive to support our customers by providing a fast, flexible shopping experience tailored to their high-energy routines. This partnership allows tam’s young customers to transfer and redeem their points directly into our stores, offering instant value and smart payment options that simplify their daily needs. We are proud to be part of their journey and to contribute practical solutions that meet their expectations.”

As Kuwait’s first Sharia-compliant digital bank, tam is designed for modern lifestyles and digital-first customers. It marks a major milestone in the evolution of digital banking services.

To open a Tam account and access banking services, applicants must be at least 15 years old and hold a valid Civil ID. The process is entirely digital via the app, with no paperwork or branch visits required.

tam Bank offers a wide range of distinguished services, including instant account opening, digital card issuance, earning of points, and student allowance transfers. Customers can also track expenses and transfer funds with ease, supported by 24/7 contact center assistance.

tam Bank offers unlimited support for youth across all levels. Its digital offerings enable customers to earn and redeem reward points at leading brands, while enjoying exclusive weekly and year-round deals.